I had some trouble with the HVA-Factory mob in England not sending parts and not replying to emails a while back.
Ended up getting the stuff after making a pain of myself and have never been back.
Was at CD8 talking to a bunch of Husqvarna loving mates and one mentioned that he,d been waiting over a month for parts ordered and paid for from HVA.
It usually takes 2 weeks to get stuff out of England.
Their new policy is a minimum order from Aus of 100 pound , so not getting the parts can hurt.
If you are buying bits off this mob take care and only pay with paypal then you might get something .
Good Luck.