Author Topic: RM Mono Shock Repair Sunshine Coast  (Read 6404 times)

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oldfart

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Re: RM Mono Shock Repair Sunshine Coast
« Reply #15 on: October 21, 2014, 09:08:24 pm »
Ted / Walter ...  Its not about paying top dollar and expecting the best of the best when riding VMX bikes. Its more so getting the enjoyment factor feel right and going home with a feel of enjoyment without emptying your wallet out along the way.
Most of the bikes we ride are way beyond their us by date ... they are yesterdays bikes and will always be.


Offline Lozza

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Re: RM Mono Shock Repair Sunshine Coast
« Reply #16 on: October 21, 2014, 09:44:28 pm »
ATR Suspension Services at Caboolture.  Andy Thomason.  He has done forks and shocks for Glen Bell and James Deakin.

Give him a call 0428 989 359

Kevin

And therein lies the problem Kev. Fast guys like them know that suspension is the major key to riding fast. Knowing this they will source the best product regardless of price. Unfortunately when the average VMXer gets told by a competent suspension technician that their suspension upgrade is worth more than they have invested in their whole bike they carry on about getting ripped off, citing they can get new shocks off EBay ....blah blah. Where I live there was four specialist  specialist suspension shops. Two that did vintage have closed down, one refuses to touch vintage and the other one, well good luck with them.

Example 1:
Customer: I want the same suspension as Bill
Shop: No problem
Customer: How much?
Shop: ?XXXX
Customer: the whole bike didn't cost me that much. Are you serious?
Shop. Yes. You said you want the same
Customer: Can't you do it cheaper?
Shop: No
Customer: Well can't you do it nearly the same and cut the cost?
Shop: No. It won't work properly
Customer: what do you mean it won't work properly? Do you know what you are doing?
Shop: Absolutely.
Customer: Rants Raves blah blah. Half hour has gone by and customer hangs up with the shits.

Example2:
Customer: Do you have fork springs for a 72 blah blah
Shop: No but I can get some made
Customer: How much?
Shop: ?XXX
Customer: When?
Shop: Allow four weeks
Customer: Ok. Order them, I'll be in next week to fix you up
Shop: no problem. I'll order them now.
Customer: Rings every day with " my mate reckons them springs will be weighted wrong, blah blah"
Shop: Who's doing the job, me or your mate?
Customer: You are.
Shop: ok well let me do it
Customer: Rings every day
Shop: I told you four weeks
Customer: Blah blah. Another half hour wasted.

Four weeks comes and customer has not been sighted. Shop stuck with order. This has happened on numerous occasions. This is why some won't touch vintage.

I don't find that at all and a part of that is the shop for not taking time to explain WHY they don't think it's best option in the long run. The shop can always has the option to do exactly what the customer asks as well. In case of custom orders would be silly not to take a deposit before the shop ordered a item in. It aint all the customers fault.
Jesus only loves two strokes