VMX mag digital subscription

[Rossvickicampbell]

have written to Alistair but has anyone had any luck with accessing the new digital subscription?  I think I am missing something simple as Pocketmags won't let me log in using my email address and password I made during buying the subscription?

cheers

PS - hope I am not too embarassed by the answer

[suzuki59]

Stupid is,as stupid does ?

[Rossvickicampbell]

so - what is the answer Craig? 

[suzuki59]

The user?
It works fine for me.
Ii suspect you have entered the wrong password, muppet 

[Rossvickicampbell]

no - not at all dearest - have my confirmation email sitting next to me.  Did you already have a pocketmags sub?

[vmx42]

Hey Ross,
I had some trouble with PocketMags in the past as well. It turned out my password was causing the problem. From memory it was deemed to complicated.

I contacted them and had the password cleared and then reset a simpler version and all was sweet. Their support staff are actually very helpful and quick to respond.

I certainly is annoying as the iPad doesn't tell you if it is your email OR the password that is the issue, it just says it can't access the server...

VMX42

[Rossvickicampbell]

thanks Jeff - have had a reply from Alistair as to why it is happening 

[suzuki59]

I rest my case 

[Rossvickicampbell]

but in the wrong place boof - the problem does not lie with me - egg on face does not suit you!

[suzuki59]

What's the saying about a poor tradesman blaming his tools ??

[Rossvickicampbell]

are you a tool 

But I am going to stop there before I get into trouble