I've had some terrible dealings with Luis. Lots of shoddy repo stuff.
His best effort was when I ordered a set of new Betors to suit my H7 resto (same shocks as the VG 250, about 350 EU)
What turned up bore no resemblance what-so-ever to what I ordered. I emailed him repeatably and received no answer.
So then I translated "Your mother was a gorilla who was raped by a drunken English sailor" into Spanish and that managed to open the lanes of communication.
Needless to say I never received my shocks or a refund but I had some fun.