I've had the same impression during my attempts to deal with them
- and then the cost of postage became a 'deal killer'
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My father(dutch) lived there for 20 years and i born there and lived there also 4years.before we came back to the Netherlands
they are extreem chauvinistic there are still some spanisch that believe the sun never goes under/down in Spain because Spain is so big.
THe Armada lost the battle because the ships were to tall
But when Ossa comes this year with a new 250 DFI enduro....I want one!!!