I've now got a problem with the scanner software where every time I download some shots and then turn the scan program off, the computer won't recognise the device the next time I go to download. I then have to remove the program from my hard drive and go through the whole download from disc process again. It's getting very old, very quickly so until I work out whether the problem is me, the program or my computer (or all three of us) I'll be giving this little gizmo a miss.
You don’t happen to have a Dell computer do you?
A few years back a friend of a friend did me a great deal on a new computer.
I had noticed that he had installed a Dell XP windows system on it but didn’t think much of it.
Couldn’t get the DVD burner to work so took it back to him, he changed some settings, said it worked fine and gave it back, I plugged it back in to find it still didn’t work. Lack of confidence in him over a few other shortcuts saw me take it to a local shop where I went through the same thing, worked fine in the shop but as soon as I took it home it didn’t work again.
Was told it was probably the burner having issues with the motherboard so I ended up buying another burner only to go through the same thing again.
Finally the guy in the shop asked to reinstall windows and noticed the Dell version.
Turns out Dell computers are designed to only run Dell components.
It could be made to run the burner but as soon as it was turned off and restarted it would refuse to recognize any “foreign” components.
Just wondering if that’s why it won’t recognize your new scanner hardware all the time
