its a shame you had a negative experience with Steve Cramer. I have spoken to him several times over the years in regard to Ohlins, in particular Vintage Ohlins, ie ITC etc, and he was always very helpful and courteous, even taking the time to help with valving specs. Bear in mind he does run a importing business, and sometimes our enquiries regarding what are very important to us may not be that important to him when he is very busy.