OzVMX Forum
Clubroom => General Discussion => Topic started by: shelpi on February 08, 2016, 04:24:53 pm
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its a first for me, but yep lost a donk in shipment from the USA with USPS
we used paypal to purchase
where do we stand and what shall we do?
look forward to hearing all options
thanks :'(
p.s spoke to Aust post, cant get any sence from USPS, asking sender and supplier for help
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Get a claim into paypal for item not received asap ;)
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Hi, I know it's cold comfort but I engaged a "Importer" to bring over a PE400 engine in 2014 and still haven't seen it - I've written it off but still have the odd moment of thinking what I would like to do to him and his poofy dog.
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drums and fins – by the sound of it the dog has already had it done to him :o
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Bought some cheap handgrips out of China via Ebay in July.
They never turned up and the Chinese seller refunded me the money.
Bugger me if they don't turn up last week with the correct postal date on the parcel.
Don't know where they went.
Got onto the seller and tried to pay again but he said he had already refunded me. :o
Oh well I tried.
And the moral of this story is " never give up ". ;)
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Had a similar situation, wish I had used paypal, no one wanted to help at all, USPS ,Aus Post or Supplier, even though I opted for insurance.
I got nothing but stung, would not have been so bad were they not NOS barrell and head made of unobatinium.
Cheers
Kim
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Thanks everyone, yep onto the seller ATM so see what his angle is!
if nothing real soon will go the claim route
cheers
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Was it via ebay global shipping? There's normally a buyer protection/guaranteed delivery with that. Big item will usually be transferred to come via Fed Ex economy which takes weeks as well and just when you think it might be lost it turns up. Often ebay will give you a courtesy refund out of their pockets rather than pull the money back from the seller because their policy supposedly guarantees delivery. So just open a ebay case or paypal case and go through the process and it should work out for you unless it was paid for direct through ebay as a 'gift', only then will you probably not get your money back.
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it was from a seller on here, so want to let him sort it his end first, just getting the jitters and checking out options, not wanting to go off half cocked
so looks like I should open a paypal case then hey?
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Did you get any tracking info about the engine? You'd think with the scanning these days it could be located.
I did wait months for a set of forks out of the US because Australian customs decided to take them apart. Must have thought they looked like rocket launchers
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Yeah just open a PP case to get it 'in the system' before the 45 day or what ever amount? limit is up. That gets you working on a solution with the seller with paypal overseeing it. Then if things can not be resolved you can then escalate it to a 'paypal claim' after.
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at the moment Im not shore wether I should Name and shame so as to protect other's her on the forum, he came with recommendations on this forum
atm there has been no return emails
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at the moment Im not shore wether I should Name and shame so as to protect other's her on the forum, he came with recommendations on this forum
atm there has been no return emails
I think I should explain myself it looks like I am the fool, as it turns out Im finding it harder to claim because it was not for goods or services because I was asked by the supplier (no name yet) to pay as a friend (we had no idea this changes every thing) we can still make a dispute and with our bank that paid out to paypal
it is suspiciuos the item ended up at Dubia and no return information from the seller at this time
so dumb arse here is saying all this as a warning to everyone, I will make profuse apologies if I am wrong,
it all looked above board, so I will let you know the out come to ensure your protection as I thought I was
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at the moment Im not shore wether I should Name and shame so as to protect other's her on the forum, he came with recommendations on this forum
atm there has been no return emails
I think I should explain myself it looks like I am the fool, as it turns out Im finding it harder to claim because it was not for goods or services because I was asked by the supplier (no name yet) to pay as a friend (we had no idea this changes every thing) we can still make a dispute and with our bank that paid out to paypal
it is suspiciuos the item ended up at Dubia and no return information from the seller at this time
so dumb arse here is saying all this as a warning to everyone, I will make profuse apologies if I am wrong,
it all looked above board, so I will let you know the out come to ensure your protection as I thought I was
things are looking up the seller has made contact, hopefully I will be eating humble pie soon :-[
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don't have the details close at hand but I do know 2 prominent people in the VMX community have made comments on FB recently re lack of protection when asked to send something as a gift or to a friend through paypal - apparently protections and significantly less then.
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a few years back a mate of mine imported a car from the usa and the container was lost
it turned up on a dock in china what was a 3 month turnaround buy and ship turned into 8 months but he got his car
i have had things posted from russia and they get here at least it is trackable if they know its in dubai
jim
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don't have the details close at hand but I do know 2 prominent people in the VMX community have made comments on FB recently re lack of protection when asked to send something as a gift or to a friend through paypal - apparently protections and significantly less then.
I heard of that, and yep got me real worried, all went over time, aussie post red flagged it, no responce from seller so I simply started panicing
But have made contact had a good chat with the seller, he is looking into it, its insured and will say things are looking heaps better now, I now feel for the seller as it stands right now he is the poor bastard caught in the middle
But I am still a scepticle old bastard and still a bit worried as my Baby is out there some where lost :'(
I will try not to get too emotional but Im still gunna keep a real good look out and I have learnt something
Thanks All
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As soon as the seller ask too pay through pay pal as a friend alarm bells should start ringing,
He know exactly what hes doing
Turd
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the way it is done the seller gets his money ie 400.00 us if that was the cost and you pay the fees done it hundreds of times
i hate selling something for 100.00 and only geting 90.00 from paypal.
last time i did it this way the box arrived in two weeks from N.V. in the usa
jim
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also i sold a motor to a forum member years ago packed it up and put the correct address on the two boxes.he used the cheep internet transport.i got a signed con note from the driver
what happened they lost both boxes
jim
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thanks all
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:) ;D It Made it, out of the the Blue! its here in my shed YAY 8)
thank you one and all ;)
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You are welcome. I have no idea where it was all this time. Enjoy the RM370.
Cheers, JOHN
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Pete when you say posted ? was it a complet motor and how was that shipped not over weight ???? please explain. also cost.
I need some wheels shipped out.
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kerry
i got 1 wheel
two pipes cut to fit in box
rickman hub spokes
cr250 side cover
nv to me in sydney no more than150.00 us and 3 weeks
jim
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You are welcome. I have no idea where it was all this time. Enjoy the RM370.
Cheers, JOHN
Thanx John, yep USPS and AUST Post had no idea until it arrived :P but now me really happy, have been doing shut downs so no time to play, only a bit of cleaning and dreaming.
Kerry best to talk to john here, he knows the business I would only be guessing in comparison,
look forward to getting more bits from you John ;) hey John ya havnt got a tin of spare time? or a bag of make it happen?
cheers
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Yeah i am curious as to how you got a motor sent here via USPS too. Was it sent as one unit or packed in separate boxes? Either way it must of cost a lot? back when the USPS flat rate large boxes were $55 i got a complete YZ490 bottom end shipped in one of those boxes and then the top end in another box so it was roughly $150 USD all up. The YZ has small compact cases though and many engines would be too big for the flat rate box.
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twas complete bottom end with spare parts as well
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mrsupersport can you please check your email please, thanks
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John Im getting nancy, can we resume discussion, we need things to move along now!
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John Im getting nancy, can we resume discussion, we need things to move along now!
Just letting everyone know I have some issues and it is currently being sorted out
I will give a full and honest appraisal once all sorted
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Pete, it is evening time in the USA. I am with family & do NOT have ample time to evaluate this right now. I am certain we can work things out BUT, speaking out in front of the masses is NOT the way to get what you want out of me. This is a sale between two parties. NOT the whole forum. Therefore, I do NOT take well to threats in order to get what you desire. Issues occur w/ 40 year old parts & everyone has a different level of acceptability. So, until WE settle this or not. Speaking out is not very professional.......... when the postal service lost your 370 parts I spent hours on the phone & exhausted every option to find what you bought from me. It would've been simpler to file the insurance claim. I wanted you to get your parts.
Cheers, JOHN
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Pete, it is evening time in the USA. I am with family & do NOT have ample time to evaluate this right now. I am certain we can work things out BUT, speaking out in front of the masses is NOT the way to get what you want out of me. This is a sale between two parties. NOT the whole forum. Therefore, I do NOT take well to threats in order to get what you desire. Issues occur w/ 40 year old parts & everyone has a different level of acceptability. So, until WE settle this or not. Speaking out is not very professional.......... when the postal service lost your 370 parts I spent hours on the phone & exhausted every option to find what you bought from me. It would've been simpler to file the insurance claim. I wanted you to get your parts.
Cheers, JOHN
you have had plenty of time and oppurtunities , and if speaking in front of the masses is whats needed for a proper responce that I will do, I am not threatening you (yet) you have time to get this right as in what you said you would sell me, sort it out and nice easy to get along with pete comes back, easy all I want is the parts description you gave
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OK, look I'm sorry, but this is a private matter between you and the seller. I understand you are frustrated, but there are plenty of formal channels you can pursue. the forum is not the place for settling business transactions. You've been given a fair platform to air your concerns but conducting business via the forum is not on.
Thread closed.